{"id":21532,"date":"2026-04-09T11:49:23","date_gmt":"2026-04-09T11:49:23","guid":{"rendered":"https:\/\/start.cargoclix.com\/2026\/04\/09\/almost-half-of-all-logistics-companies-still-work-predominantly-with-paper-cargoclix-survey-reveals-digital-gaps-in-logistics\/"},"modified":"2026-04-09T11:51:30","modified_gmt":"2026-04-09T11:51:30","slug":"almost-half-of-all-logistics-companies-still-work-predominantly-with-paper-cargoclix-survey-reveals-digital-gaps-in-logistics","status":"publish","type":"post","link":"https:\/\/start.cargoclix.com\/en\/2026\/04\/09\/almost-half-of-all-logistics-companies-still-work-predominantly-with-paper-cargoclix-survey-reveals-digital-gaps-in-logistics\/","title":{"rendered":"Almost half of all logistics companies still work predominantly with paper: Cargoclix survey reveals digital gaps in logistics"},"content":{"rendered":"<div id=\"attachment_21518\" style=\"width: 1010px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" aria-describedby=\"caption-attachment-21518\" class=\"wp-image-21518 size-full\" src=\"https:\/\/start.cargoclix.com\/wp-content\/uploads\/2026\/04\/AI-Prozesse-unsplash-Immo-Wegemann-1000x600-2-2.jpg\" alt=\"Viele Unternehmen in der Logistik wollen in den kommenden Monaten KI- und Automatisierungsprojekte vorantreiben, scheitern jedoch unter anderem an personellen Ressourcen\" width=\"1000\" height=\"500\" \/><p id=\"caption-attachment-21518\" class=\"wp-caption-text\"><span style=\"font-weight: 400;\">Many logistics companies plan to push ahead with AI and automation projects in the coming months, but are hampered by factors including a lack of personnel. Photo: unsplash\/Immo Wegemann<\/span><\/p><\/div>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><em><strong>45.5 percent of logistics companies still handle their processes predominantly on paper; only around 25 percent use AI-based tools or forecasting solutions. This is shown by the first survey of the new Cargoclix Digitalization Monitor.<\/strong><\/em><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><em><strong>Online survey highlights gap between digital ambitions and reality: Media breaks and lack of integration are slowing down the industry.<\/strong><\/em><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Freiburg im Breisgau, April 9, 2026. The digitalization of the logistics industry continues to progress more slowly than expected. This is one of the findings of the newly launched Cargoclix Digitalization Monitor, which the company will now conduct regularly to identify and analyze current trends and developments in digitalization within the logistics sector. According to the initial survey of 55 Cargoclix customers, conducted in February, almost half of the companies still rely primarily on paper for their logistics processes.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At the same time, only around 25 percent use AI-based tools or forecasting solutions, even though automation and artificial intelligence (AI) are given high strategic priority.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The survey reveals that analog workflows and complex legacy systems pose the biggest obstacles. This is evident, for example, in document management: In approximately 45.5 percent of companies, the proportion of paperless processes is less than 40 percent. Nearly 35 percent report that daily media breaks\u2014such as those caused by Excel spreadsheets, emails, or phone calls\u2014significantly complicate operations. Furthermore, three-quarters of the companies rate the integration of their core systems, such as ERP, warehouse management, or time slot management, as predominantly low or medium.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe are seeing a significant delay in digital expansion,\u201d explains Professor Victor Meier, consulting partner at Cargoclix. \u201cMany companies are stuck in a technological dead end: Complex legacy systems are blocking modern cloud solutions, and a lack of<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Internal resources and staff shortages are just a few examples that are slowing down transformation.\u201d Specifically, the survey identifies clear barriers to digital progress: With 58.2 percent, a lack of internal resources and staff shortages clearly top the list of obstacles.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is followed by a dense field of equally significant obstacles: 40 percent of companies each cite complex legacy IT systems, a lack of standards at interfaces, and insufficient digital maturity among their supply chain partners as bottlenecks. Budget constraints also play a significant role at 36.4 percent, but rank behind structural and personnel challenges.<\/span><\/p>\n<h3><b>Level of digitalization, both internal and external, is &#8220;medium&#8221;<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">On a scale of one to five, the majority of respondents (58.2 percent) place their company exactly in the middle regarding the progress of digitalization. While 16.4 percent rate their level of digitalization as high and 9.1 percent even describe it as very high, around 20 percent still see themselves in the low or very low range.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A similar picture emerges when considering the degree of automation and digitalization of internal logistics processes overall. Here, too, just over half of the companies place themselves in the middle range: 49.1 percent rate their processes as moderately digitalized. More than a quarter still see their internal logistics processes at a low level, while just under a quarter report a high or very high degree of digitalization. &#8220;Especially in the<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThere are still many manual interfaces in operational logistics,\u201d explains Meier. \u201cDigitizing individual steps is not enough. The real efficiency gains only arise when planning, warehousing, transport, and invoicing are linked.\u201d<\/span><\/p>\n<h3><b>Integrating the systems remains a challenge<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A key obstacle to digitalization remains the integration of different IT systems. In the survey, 43.6 percent of companies rated the integration of their logistics systems \u2013 such as ERP, WMS, TMS, or time slot management \u2013 \u200b\u200bas mediocre.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A further 30.9 percent even report low or very low integration of their systems. Only 25.5 percent see a high or very high level of integration.<\/span><\/p>\n<h3><b>AI has a high priority \u2013 but usage remains low<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A contradictory picture emerges regarding the use of artificial intelligence. Nearly 33 percent of respondents signaled their willingness to strongly or very strongly advance AI and automation projects in the next twelve months. In practice, however, more than<\/span><\/p>\n<p><span style=\"font-weight: 400;\">74.5 percent of companies do not yet have AI applications or forecasting tools. The main reasons are a lack of personnel resources, budget constraints, and insufficient digital maturity among supply chain partners. Looking at the logistics sector as a whole, around 65 percent generally expect more digitalization projects in logistics. At the same time, around 78 percent emphasize that analog and non-integrated processes have a moderate, significant, or very significant impact on their daily operations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe results clearly show a discrepancy between strategic will and operational implementation,\u201d Meier emphasizes in light of these findings. \u201cAs long as basic data remains in silos or has to be transferred manually, AI lacks the necessary foundation. Those who fail to invest in modern systems and connecting their partners now risk falling behind in an increasingly automated logistics world.\u201d<\/span><\/p>\n<h3><b>Investment readiness remains stable despite obstacles<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Despite the challenges, the mood in the industry remains cautiously optimistic. The majority of companies plan to maintain or slightly increase their investments in digital logistics solutions. The focus is on process automation and IT modernization. Sustainability and CO2 reporting play a role, but currently take a back seat to the optimization of core processes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;The pressure to change due to inefficient processes is high,&#8221; summarizes Professor Meier. &#8220;The key to success lies in integration capabilities. Only when systems work together seamlessly and communication with freight forwarders and suppliers is automated can the dependence on paper and manual processes be sustainably reduced.&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the Cargoclix Digitalization Monitor, the company aims to regularly publish a snapshot of the current state of digitalization in logistics and to highlight developments within the industry. Cargoclix conducts online surveys among its customers for this purpose. The results are not intended to be representative.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A total of 55 companies participated in the first Cargoclix Digitalization Monitor survey in February 2026. The sample represents a broad spectrum of the economy: approximately 31 percent of the companies are small businesses with up to 49 employees, while about 18 percent of the participants represent large organizations with more than 1,000 employees. A diverse structure is also evident in the revenue figures: while 30.9 percent of the companies generate annual revenue of up to \u20ac10 million, 14.5 percent have revenue exceeding \u20ac500 million.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">to the ranks of large companies. In terms of industry, the field of participants is broadly diversified and includes, in addition to key areas in logistics and transport (e.g., freight forwarders, logistics service providers), companies from the trade, chemical and plastics industries, as well as the manufacturing industry.<\/span><\/p>\n<div id=\"attachment_21496\" style=\"width: 260px\" class=\"wp-caption alignright\"><img decoding=\"async\" aria-describedby=\"caption-attachment-21496\" class=\"wp-image-21496\" src=\"https:\/\/start.cargoclix.com\/wp-content\/uploads\/2026\/04\/Victor-Meier.jpg\" alt=\"R\u00e4t zur dringenden Investition in moderne Systeme und zur digitalen Anbindung von Partnern: Victor Meier, beratender Gesellschafter bei Cargoclix (r.). Fotos: unsplash\/Immo Wegemann, Cargoclix)\" width=\"250\" height=\"333\" \/><p id=\"caption-attachment-21496\" class=\"wp-caption-text\"><span style=\"font-weight: 400;\">Victor Meier, consulting partner at Cargoclix (right), advises urgent investment in modern systems and the digital integration of partners. Photo: Cargoclix<\/span><\/p><\/div>\n<h3>About Cargoclix<\/h3>\n<p><span style=\"font-weight: 400;\">Cargoclix is \u200b\u200ba leading provider of digital solutions for the transport and logistics sector. Cargoclix products enable end-to-end digital processes for yard and transport logistics, achieving one of the largest reach levels in the industry with over 190,000 users. All products are available as Software as a Service (SaaS) in the cloud and, thanks to their modular design, offer flexible combination options that ensure complete digitalization and automation of logistics processes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cargoclix&#8217;s best-known solutions include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cargoclix <a href=\"https:\/\/start.cargoclix.com\/slot\/\" target=\"_blank\" rel=\"noopener\">SLOT<\/a>: A modularly adaptable software for optimizing processes at the loading dock. <\/span>SLOT is one of the most widely used products in the field of time slot management.<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cargoclix <a href=\"https:\/\/start.cargoclix.com\/safe-check-in\/\" target=\"_blank\" rel=\"noopener\">SAFE CHECK-IN (SCI)<\/a>: A digital solution that efficiently connects truck drivers and logistics locations. It optimizes the entire check-in process and increases efficiency at logistics sites.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cargoclix WORKFLOW MANAGEMENT (WFM): A modular solution for the quick and easy digitization and optimization of individual workflows in yard and transport logistics. It successfully helps to reduce personnel costs and contributes to optimal processes and error prevention through process automation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cargoclix <a href=\"https:\/\/start.cargoclix.com\/tender\/\" target=\"_blank\" rel=\"noopener\">TENDER<\/a>: A logistics platform for worldwide tenders for transport by road, rail, air, sea and inland waterways, as well as courier, express parcel services and logistics services such as warehousing. With over 28,000 registered members from industry, trade and freight forwarding, TENDER is one of the leading international tendering platforms.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Cargoclix is \u200b\u200ba brand of Dr. Meier &amp; Schmidt GmbH. The company was founded in 1998 and is headquartered in Freiburg im Breisgau.<\/span><a href=\"http:\/\/www.cargoclix.com\/\"><span style=\"font-weight: 400;\">www.cargoclix.com<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Further information can be found at <\/span><a href=\"http:\/\/www.cargoclix.com\/\"><span style=\"font-weight: 400;\">www.cargoclix.com<\/span><span style=\"font-weight: 400;\">.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>45.5 percent of logistics companies still handle their processes predominantly on paper; only around 25 percent use AI-based tools or forecasting solutions. This is shown by the first survey of the new Cargoclix Digitalization Monitor. Online survey highlights gap between digital ambitions and reality: Media breaks and lack of integration are slowing down the industry. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":21525,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[278,283],"tags":[463,265,272,457],"class_list":["post-21532","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news","category-press-releases","tag-sci-2","tag-slot-2-de-2","tag-tender-2-de-2","tag-wfm-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Almost half of all logistics companies still work predominantly with paper: Cargoclix survey reveals digital gaps in logistics - Cargoclix<\/title>\n<meta name=\"description\" content=\"Cargoclix survey reveals digital gaps in 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